Terms & Conditions
RentalLogicsKerala - Last Updated: April 13, 2026
1. Introduction & Agreement
Welcome to RentalLogicsKerala. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "Renter," "You") and RentalLogicsKerala ("Company," "We," "Us," "Our") regarding the rental of motorcycles and bikes.
By accessing our website, making a booking, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.
Important: If you do not agree with any part of these Terms, you must not use our services. Your continued use of our services constitutes acceptance of these Terms.
2. Eligibility Requirements
To rent a bike from RentalLogicsKerala, you must meet the following requirements:
Age Requirements
- Minimum age: 18 years for bikes up to 150cc
- Minimum age: 21 years for bikes above 150cc
- Maximum age: 65 years (special terms may apply)
License Requirements
- Valid driving license with two-wheeler endorsement
- License must be held for at least 1 year
- International riders must have a valid International Driving Permit (IDP)
- License must be valid throughout the entire rental period
Documentation Required
- Valid government-issued photo ID (Aadhaar, Passport, PAN Card)
- Original driving license (photocopies not accepted)
- Proof of address
- Contact information (phone number and email)
- Emergency contact details
3. Booking & Reservation
3.1 Booking Process
- Bookings can be made online through our website, mobile app, or by contacting customer support
- All bookings are subject to vehicle availability
- Advance booking is recommended, especially during peak seasons
- Booking confirmation will be sent via email and SMS
3.2 Payment Terms
- Full payment or partial payment (as specified) must be made at the time of booking
- Accepted payment methods: Credit/Debit Cards, UPI, Net Banking, Digital Wallets
- Payment gateway charges, if any, are borne by the customer
- All prices are in Indian Rupees (INR) and include applicable taxes
3.3 Security Deposit
A refundable security deposit is mandatory at the time of bike pickup:
- Bikes up to 150cc: ₹3,000 - ₹5,000
- Bikes above 150cc: ₹5,000 - ₹10,000
- Premium/Sport bikes: ₹10,000 - ₹20,000
- Deposit can be paid via cash, card, or online transfer
- Refund processed within 3-5 business days after bike return
4. Rental Period & Extensions
4.1 Rental Duration
- Minimum rental period: 4 hours
- Hourly, daily, weekly, and monthly rental options available
- Rental period starts from the agreed pickup time
- Grace period: 30 minutes (beyond this, late charges apply)
4.2 Extensions
- Extensions must be requested at least 2 hours before the scheduled return time
- Extension subject to vehicle availability and additional charges
- Unauthorized extensions will incur penalty charges (1.5x normal rate)
4.3 Late Return Policy
- 0-30 minutes late: No charge (grace period)
- 31 minutes - 2 hours late: ₹200 penalty
- 2-4 hours late: ₹500 penalty + hourly charges
- More than 4 hours late: Full day charge + ₹1,000 penalty
- More than 24 hours late: Police report may be filed
5. Vehicle Use & Restrictions
5.1 Permitted Use
- Bike must be used for personal transportation only
- Must be operated on paved roads and authorized routes
- Must comply with all traffic laws and regulations
- Helmets must be worn at all times (provided by us)
- Maximum 2 riders (driver + 1 pillion passenger)
5.2 Prohibited Uses
The following activities are strictly prohibited:
- Racing, rallying, or speed competitions
- Stunt riding or reckless driving
- Off-road or rough terrain riding
- Carrying more than authorized number of passengers
- Transporting illegal substances or contraband
- Commercial use (delivery, taxi services, etc.)
- Subleasing or lending to third parties
- Riding under influence of alcohol or drugs
- Modifications or tampering with the vehicle
- Removing GPS tracking device (if installed)
5.3 Geographic Restrictions
- Bike must remain within Kerala state unless prior written approval obtained
- Hill station rides require prior notification
- Interstate travel may incur additional charges and insurance coverage
6. Insurance & Liability
6.1 Insurance Coverage
- All bikes are covered by comprehensive insurance
- Third-party liability coverage included
- Personal accident insurance available at additional cost
- Insurance does not cover damages due to prohibited use
6.2 Customer Liability
The customer is liable for:
- Any damage to the bike during rental period
- Traffic violations, fines, and penalties incurred
- Loss or theft of bike due to customer negligence
- Damage caused by prohibited use
- Cost of lost keys, documents, or accessories
6.3 Accident Reporting
In case of an accident, you must:
- Immediately inform RentalLogicsKerala (within 2 hours)
- File a police report (FIR) if required
- Not admit liability or make statements to third parties
- Cooperate fully with insurance investigation
- Provide all necessary documentation and evidence
7. Maintenance & Breakdown
7.1 Pre-Rental Inspection
- Vehicle will be inspected jointly before handover
- Any existing damages will be documented and photographed
- Customer must report any issues immediately at pickup
7.2 During Rental Period
- Customer responsible for checking oil and tire pressure
- Bike should be returned with a full tank of fuel
- Any mechanical issues must be reported immediately
- Do not attempt repairs without our authorization
8. Return Policy
8.1 Return Requirements
The bike must be returned:
- At the agreed location and time
- In the same condition as received
- With full fuel tank (refueling charges apply otherwise)
- Clean and free from any personal belongings
- With all provided accessories (helmet, locks, documents)
8.3 Refueling Charges
If bike not returned with full tank:
- Fuel cost + ₹200 service charge will be deducted
- Estimated based on fuel gauge reading
9. Cancellation & Refunds
For detailed cancellation and refund terms, please refer to our separate Refund & Cancellation Policy.
72h: 100%
48-72h: 50%
24-48h: 25%
<24h: 0%
11. Limitation of Liability
- RentalLogicsKerala is not liable for any personal injury, death, or property damage arising from your use of the rented bike.
- Maximum liability limited to the rental charges paid for the affected booking.
- Customer acknowledges that riding involves inherent risks and assumes full responsibility.
14. Contact Information
RentalLogicsKerala Support
rentallogicskerala@gmail.com
8590937412
Acknowledgment
By using our services, you acknowledge that you have read and understood these Terms and Conditions and agree to comply with all terms, policies, and applicable laws.